Returns & Exchanges

At Highland, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, you can return or exchange it within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to start the process.

• 2.
  Pack Your Items

  Securely place the product in its original packaging, ensuring the cap is tightly sealed to prevent leaks during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.